Privacy Policy

Last updated: 2026-07-10

1. Introduction

We value your privacy and protect your data. This policy explains how we collect, use, and safeguard information you provide when using نظام إدارة المدارس.

2. Information We Collect

• School data: school name, admin email, phone, optional logo.
• User data: teacher and student names, IDs, classes, schedules, attendance records.
• Billing data: subscription dates and amounts. Card numbers are not stored by us — they are handled entirely by Thawani.
• Technical data: IP address, browser type, request timestamps (for security and abuse detection).

3. How We Use Data

• Provide the core service (attendance management, notifications, reports).
• Process payments and subscription renewals via Thawani.
• Send important notifications (payment failures, expiry, terms updates).
• Improve the service and develop new features (using aggregated, anonymized data).

4. Third-Party Sharing

We share data only with trusted parties we rely on to run the service (such as the payment processor for handling payments). All of these parties comply with industry-standard security and privacy practices, and your data is never used for marketing purposes.

5. Data Security

• All connections are highly encrypted.
• Passwords are stored in an encrypted form that cannot be retrieved, even by us.
• Each school's data is fully isolated from other schools.
• Automatic daily backups.
• Access logs monitored for suspicious activity.

6. Cookies

We use only essential cookies to manage login sessions. No tracking or third-party advertising cookies.

7. Your Rights

You have the right to:

• Access and export your data (Excel/PDF) from within the dashboard.
• Edit or delete your school's data anytime.
• Request permanent account deletion (contact us by email).

8. Data Retention

We retain your data while your account is active. After cancellation, data is permanently deleted after 90 days (this window lets you restore the account if you change your mind).

9. Minors' Privacy

The Service processes student data, some of whom are minors. This data is entered exclusively by the school; obtaining parental consent is the school's responsibility under applicable Omani regulations.

10. Contact

For any questions about this policy or to exercise your rights, contact: support@trz-school.com